Privacy Policy

1.1 Information You Provide

When you use our match calculator or submit forms, we may collect:

• Usage data (towing weight, yearly kilometres, payload, charging access)
• Contact information (name, email, location) when you submit experiences or contact us
• Any other information you voluntarily provide through our forms

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• IP address and general location data
• Pages visited and time spent on pages
• Referring website addresses

We use the information we collect to:

• Provide and maintain our match calculator service
• Calculate personalised match scores based on your inputs
• Respond to your enquiries and provide customer support
• Display user-submitted experiences (with your consent)
• Improve and optimise our website and services
• Analyse usage patterns and trends
• Comply with legal obligations

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your calculator inputs are processed in real-time and are not permanently stored on our servers.

Form submissions (contact forms, experience submissions) are processed through Formspree, a third-party service. Please refer to Formspree's privacy policy for information about how they handle your data.

We use the following third-party services that may collect information:

• Formspree: For processing contact and experience submission forms
• Vercel: For website hosting and deployment

These third parties have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

If you disable cookies, some features of our website may not function properly, but the core match calculator will still work.

Under the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of receiving marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details provided in the Contact section below.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Calculator inputs are not stored. Form submissions are retained as long as necessary to respond to your enquiry or display your experience (if you've consented to sharing it publicly).

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Your information may be transferred to and maintained on servers located outside of Australia. By using our service, you consent to this transfer. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Via our contact form: Contact Page
• By email: Available through our contact form